Data Minimisation
We ask only for information needed to verify your account and process DANA, OVO, GoPay and QRIS payments. No unnecessary fields.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built berry188 around your account security and data protection. This policy explains how we collect, use and safeguard your information across our live casino, slots and sportsbook...
Data ProtectionTransparent PracticesAccount SecurityPayment SafetyYour Control
Privacy Policy Overview
berry188 operates under Indonesian jurisdiction where local law permits. We collect personal information—your name, email, phone and payment details—only to verify your account, process transactions via DANA, OVO, GoPay and QRIS, and comply with regulatory requirements. We never sell your data to third parties. Your information stays encrypted and accessible only to authorised team members. We retain account data for the duration
of your membership plus seven years for compliance. You can request access, correction or deletion of your personal information at any time through our support channels.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Questions & Support
Email Support
Contact our privacy team at [email protected] with any data protection concerns, access requests or policy clarifications. We respond within 48 hours.
Account Settings
Manage your personal information, communication preferences and data sharing settings directly in your account dashboard. Changes take effect immediately.
Legal Requests
If you need formal documentation of our privacy practices or have regulatory questions, our compliance team handles all official inquiries through [email protected].
WHY THIS PLATFORM
Privacy Standards We Follow
Encryption Standard
All payment data—DANA, OVO, GoPay and QRIS transactions—travels through 256-bit SSL encryption. Your account credentials are hashed and never stored...
Compliance Framework
We align with Indonesian data protection regulations and international privacy standards. Regular audits verify our security posture and policy adherence.
Third-Party Vetting
Payment processors, hosting providers and analytics partners sign data processing agreements. We audit their security practices annually.
Incident Response
If a data breach occurs, we notify affected users within 72 hours and work with authorities. Our incident log is...
Cookie Transparency
We use session cookies for account security and analytics cookies to improve your experience. You can disable non-essential cookies in...
Policy Updates
When we change this policy, we email you 30 days in advance. Continued use of berry188 after the update date...
SIDE BY SIDE
How Our Privacy Compares
No Data Sales
Your personal information is never sold, rented or shared with marketers. We use it only for account management and regulatory compliance.
User Rights
You can access, correct, download or delete your data anytime. Submit requests through support and we'll respond within 10 business days.
Transparent Logging
We log all access to your account and payment history. You can view login activity and authorised sessions in your security dashboard.
Vendor Accountability
Every third-party service we use—payment gateways, hosting, analytics—signs a data processing agreement with strict confidentiality clauses.
Retention Limits
Account data is kept for your membership duration plus seven years for tax and regulatory purposes. Deleted accounts are purged after 90 days.
Breach Notification
If your data is compromised, we notify you within 72 hours with details of what was affected and steps we've taken to secure your account.
QUICK SIGNAL
What This Policy Covers
01
Account Registration
When you open your berry188 account, we collect your name, email, phone and date of birth to verify your identity and comply with Indonesian regulations.
02
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only transaction IDs and amounts, never your wallet credentials.
03
Gameplay & Betting
Your betting history, game selections and account balance are logged for dispute resolution and responsible account management. You can download this data anytime.
04
Communication
We send account updates, promotional offers and policy changes to your registered email. You can opt out of marketing emails in your preferences.
05
Device & Location
We log your IP address, device type and approximate location to detect fraud and unauthorised access. This helps us keep your account secure.
06
Support Interactions
Chat transcripts, email threads and support tickets are retained for 12 months to resolve disputes and improve our service quality.
Privacy Policy Questions
All payment information travels through 256-bit SSL encryption. We never store your wallet credentials—only transaction IDs and amounts. Payment processors handle sensitive data under strict data processing agreements.
Yes. Go to your account settings, select 'Data Export' and choose your format (CSV or PDF). We'll email your complete data file within 5 business days, including account history and transactions.
Account data is retained for seven years to meet Indonesian tax and regulatory requirements. After that period, your information is permanently deleted. Deleted accounts are purged from active systems within 90 days.
We share data only with payment processors, hosting providers and compliance partners—all under strict confidentiality agreements. We never sell your information to marketers or advertisers.
We notify all affected users within 72 hours with details of what was compromised and steps we've taken to secure your account. We also report the incident to Indonesian authorities where required by law.
Yes. Essential cookies (login, security) are required for account access. You can disable analytics and marketing cookies in your browser settings or through our cookie consent banner.
Email [email protected] with 'Data Deletion Request' in the subject line. Include your account username and reason. We'll process your request within 10 business days and confirm deletion completion.